Performance Management Methodology in HRM Context


BY: Ruzly Ismail

Performance management is an essential aspect of Human Resource Management (HRM) that involves the continuous monitoring and evaluation of employee performance to ensure that organizational goals are met. This essay will discuss the various methodologies that can be used in performance management in HRM, based on academic research.

The first methodology that can be used in performance management in HRM is the Balanced Scorecard. According to Kaplan and Norton (1992), the Balanced Scorecard is a strategic tool that enables organizations to align their performance goals with their strategic objectives. The Balanced Scorecard includes four perspectives: financial, customer, internal processes, and learning and growth. By measuring performance in each of these areas, organizations can ensure that their performance management practices are aligned with their overall strategy.

The second methodology that can be used in performance management in HRM is Management by Objectives (MBO). According to Drucker (1954), MBO is a process in which employees and managers jointly set goals and objectives that are specific, measurable, achievable, relevant, and time-bound. The MBO process involves regular meetings between employees and managers to discuss progress towards these objectives and to identify any obstacles that need to be addressed.

The third methodology that can be used in performance management in HRM is 360-Degree Feedback. According to Bracken (2001), 360-Degree Feedback is a process in which employees receive feedback on their performance from multiple sources, including supervisors, peers, subordinates, and customers. This feedback is used to identify strengths and weaknesses and to develop strategies for improving performance. 360-Degree Feedback can provide a more comprehensive view of employee performance than traditional performance appraisals, which are typically based on the opinions of a single supervisor.

The fourth methodology that can be used in performance management in HRM is Performance Appraisal. According to Brown and Benson (2003), Performance Appraisal is a process in which employees are evaluated based on a set of predetermined criteria, such as job knowledge, quality of work, and teamwork. Performance Appraisal typically involves a formal evaluation meeting between the employee and supervisor, in which the employee receives feedback on their performance and is provided with an opportunity to set goals for the upcoming period.

conclusion

Performance management is a critical aspect of HRM that involves the continuous monitoring and evaluation of employee performance. The Balanced Scorecard, Management by Objectives, 360-Degree Feedback, and Performance Appraisal are just a few of the many methodologies that can be used in performance management in HRM. To maximize the benefits of performance management, HR professionals must be willing to adopt a flexible and adaptive approach that meets the needs of their organization.

References:

Bracken, D. W., Timmreck, C. W., & Church, A. H. (2001). The handbook of multisource feedback. San Francisco, CA: Jossey-Bass.

Brown, M., & Benson, J. (2003). Performance appraisal systems and success: A conceptual model. Personnel Review, 32(2), 156-173.

Drucker, P. F. (1954). The practice of management. New York, NY: Harper & Row.

Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71-79.

Comments

  1. Srimali MBA 2023May 5, 2023 at 11:41 AM

    Hi Ruzly, this really nice article .Well done and thank you for sharing the knowledge

    ReplyDelete
  2. Srimali MBA 2023May 5, 2023 at 11:42 AM

    Hi Ruzly.You have done a goof job in the article .I could have better knowledge regarding the topic.Well done and thank you for sharing the knowledge

    ReplyDelete
  3. Pavithra FernandoMay 5, 2023 at 12:07 PM

    Good article according to my knowledge. Easy to understand and thank you for sharing this knowledge.

    ReplyDelete
  4. AnonymousMay 5, 2023 at 12:42 PM

    Dear Ruzly, your topic is good to everyone, content and explanations are nice.

    ReplyDelete
  5. Madhumali Thilakarathna (madhuHR Cure Blog)May 5, 2023 at 12:46 PM

    Performance appraisal is very important part in HRM . There are so many tools can be used for Performance appraisal.

    ReplyDelete

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